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Heart Refunds Thread

over 10 years

Post below the link to any game that was broken by the server.

Post it as follows: https://epicmafia.com/game/xxxxxxx/review

We do not refund suicides.

Refunds requests due to game related actions should be filed as a report: https://epicmafia.com/topic/61693

Moderators: please leave a comment if you have refunded every request in the thread, thank you!

almost 9 years
almost 9 years
hey wtf the game kicked me out and i couldnt rejoin it wtf

https://epicmafia.com/game/4758276/review

refund pls. i kept refreshing and it kept kicking me out
almost 9 years
I'm not purposely doing it - I know that this was a sui, but I had no other option. I waited until the end, but there was not even a way for me to return to the game. I'm supposed to be penalized 2 hearts for that?
almost 9 years
http://imgur.com/SFe0Mmh

This just happened again in a recent game (https://epicmafia.com/game/4756913/review)

If you look at my screenshot, I had no option to return to the game or quit the game. You'll also see to the side that my account still says 2 suicides when after this game, I should have had 3.

I'm not lying - this exact thing happened 2x in a row and it's incredibly infuriating because I can't just ask a moderator to break the game for me since I can't post on the forums, access my inbox, or post on the wall during a game.
almost 9 years

HardCarry says

I understand this, but I thought that the server broke for everyone else as well. I waited 5 minutes for the server to reconnect but it wouldn't do it, so I assumed that everyone else was experiencing the same problems.




next time this happens just contact a moderator to break the game for you.
almost 9 years
I had 1 suicide in 225 games before. I wouldn't purposely suicide lol
almost 9 years
I understand this, but I thought that the server broke for everyone else as well. I waited 5 minutes for the server to reconnect but it wouldn't do it, so I assumed that everyone else was experiencing the same problems.
almost 9 years

HardCarry says

https://epicmafia.com/game/4756857/review

Game broke - I couldn't reconnect to the game at all, but I could go into the Lobby. It just flashes "reconnecting" over and over again on the top right corner


I'm really sorry to tell you this but we have no way of refunding suicides. It's not that we won't, it's that we can't =(
almost 9 years
https://epicmafia.com/game/4756857/review

Game broke - I couldn't reconnect to the game at all, but I could go into the Lobby. It just flashes "reconnecting" over and over again on the top right corner.

You can also see me trying to test . bcuz the game wasn't doing anything.
almost 9 years
almost 9 years
http://epicmafia.com/game/4728655

This game broke. PLEASE wait until reset to refund otherwise it will probably veg. Thanks!
deletedalmost 9 years
almost 9 years
deletedalmost 9 years
almost 9 years
https://epicmafia.com/report/164006
i know this isnt really the right place but i've been waiting 3 days for this game to be refunded, the report is closed but the mod commented 'refund pending' and seems to have disappeared or forgotten about it
almost 9 years
refunded all above
deletedalmost 9 years
hey i just got kicked out a ranked game but it doesnt show up in my history, what to do?
almost 9 years
almost 9 years
deletedalmost 9 years
Done.
almost 9 years
deletedalmost 9 years

trolleyz says

https://epicmafia.com/game/4619897/review

meteor was forced


It's being debated.


PainFoinmr says

https://epicmafia.com/game/4629416/review
Game broke, i suicided. Don't care about suicide, but want my heart back. Thank you


We don't refund suicides, apologies fellow.
almost 9 years
https://epicmafia.com/game/4629416/review
Game broke, i suicided. Don't care about suicide, but want my heart back. Thank you
almost 9 years
almost 9 years
This is a pretty noob question, but I was under the impression that unranked games didn't appear under your recent games in your profile page. Seeing that "X" was new to me.