Family avatar not changing

deleteddeletedabout 10 years ago

so the avatar's for my families are not changing, i've cleared my cache restarted my browser and everything. It also isn't changing for anyone else despite me having changed them, what's up?

Solaceabout 10 years ago
Hi,

Just wanted to give an update on this. The family avatar uploads are not broken, but it looks like it takes 5-7 days for avatar changes to take effect.

As I mentioned earlier, it's most likely due to cloudflare's static file caching.
10
Solaceabout 10 years ago
Hi,

It's very likely that Cloudflare is caching static files. So the family avatars you see might be cloudflare's cached version instead of one coming from the server.
deleteddeletedabout 10 years ago
i tried all those things, and none of it has worked. the size of the file is 7.55kb

i honestly think it's a glitch

so admins what's up?!
deleteddeletedabout 10 years ago
things that can cause this error:

file extensions: try converting the image to a png or jpg.

file sizes: if it's over a certain file size (not dimension). compress the image.

file name: if the name of your file is the same as what your current avi is, sometimes it won't update. try renaming the file or wiping your avatar clear and then uploading.
deleteddeletedabout 10 years ago
file size? not image dimensions
deleteddeletedabout 10 years ago
bump because this is still a problem
athenaabout 10 years ago
i have been having this same problem
Satanabout 10 years ago
its a bad family SO WHO cares
deleteddeletedabout 10 years ago
nope still hasn't changed
groundhogdayabout 10 years ago
that happened to me when i tried to upload a weird file type. try doing a different image like your avatar and see if it works
deleteddeletedabout 10 years ago
170x170

it's not giving me an error either, it's just saying "your family has a new avatar now" but then it doesn't
groundhogdayabout 10 years ago
what's the size and file type you're trying to upload
deleteddeletedabout 10 years ago
bunmp