Linda is manipulative and shown to be competent in her job at saving MCC money and is eager to climb the corporate ladder. She is shown to be cold and uncaring about the Litchfield prisoners' well-being, repeatedly putting the finances of Litchfield above all else. In season four, she stuns Caputo by forcing Crystal Burset off Caputo's property at gunpoint, after Crystal attempts to get information on her wife Sophia's status in the SHU. Linda also changes the classes for the prisoners that Caputo advocated for, from core skills classes like English and Math, to vocational 'classes', which are later revealed to net free labor for MCC, under the guise of providing education. It is eventually revealed that she has never actually set foot in a real prison, despite the nature of her job, because she didn't think it was necessary. But gets very upset seeing the prison food quality among other things in season 5 when she is staying there seeing the MCC does not get the food they paid for among other things, being at least compassionate to the inmates.