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Moderation Upgrades

over 7 years

Lucid:

I think you should code the reports to show which moderator handled a report even after their mod ID is gone from the list. If people wanted to find an old report that I handled, they wouldn't be able to, because they can't find my name.

You should be able to filter reports in the Closed section by "moderator handled" instead of just "X reported Y" in the Advanced Search

You might as well be able to search reports by their violation, too. "Filter reports by Game Related Suicide, Game Throw, No Violation, etc."

Just generally easier-to-navigate stuff.


Arcbell1h 15m+1

Oh also fix the "move to" to work with the complaints sub-forum, as that's the most common place moderators move threads to, and it's been broken for ages.

Arcbell1h 10m+2 If you REALLY wanna enhance the productivity of your mods, here's what you do:

In any given report, any time a player types a timestamp (like just puts the string 8:35 in the report) the moderator can click it as a link, and it puts you in the game and zooms you to that exact time.

I know that'd be hard to build but it'd save hours of work every week for mods by a) encouraging players to be specific about the time, and b) letting them find the times without digging through the whole game

I wonder if it would be useful to include a separate place for appeals. Like, "20 Open" "150k Closed" "10 In Progress" and then "5 Appeals"

As a placeholder text for the report box, include the text "please include time stamps of when the infraction took place" as well, this would make report handling so much more streamlined.

Bebop2m 33s if we're suggesting things to increase mod functionality or improve the report system etc etc, an appeal button on closed reports might be nice.

for example, the user could click the "appeal" button and enter a reason for appeal and then where the report usually has a link to Game #XYZ it has a link to the report that's being appealed.

also something that's been suggested is removing the 10 minute cooldown on reporting from mods, because a mod isn't likely to report spam and if they do they can simply be demodded.

over 7 years
yea bbl, but come up with like top 3 things to fix
over 7 years
yea i can do that, and the appeal report would link to the original report
over 7 years

admin says

can someone describe to me the current appeal process?


Users currently just write a normal report but manually write "[APPEAL]" before they write their appeal.

Adding a button would easily just make the process more formal and easier to manage since it's organizationally more obvious.
over 7 years
can someone describe to me the current appeal process?