You should make a filter for Moderator Actions on the mod tab. Navigation would be easier for users and for mods when they need to find something.
Also, you should revamp the report search system to be a bit easier, especially since you can't see which mod handled which report after they have been demoted.
if we're suggesting things to increase mod functionality or improve the report system etc etc, an appeal button on closed reports might be nice.
for example, the user could click the "appeal" button and enter a reason for appeal and then where the report usually has a link to Game #XYZ it has a link to the report that's being appealed.
also something that's been suggested is removing the 10 minute cooldown on reporting from mods, because a mod isn't likely to report spam and if they do they can simply be demodded.
You can choose to propose to a user, and if they accept, then it reveals who the bride is along with the person proposed to. If rejected, the bride nor the proposed person have their roles revealed
A private report filing system would be nice if it was purely for community violations such as harassment/opi considering it's really easy to not want others viewing images or proof of that. Usually it's dealt with over PM but it would be easier if there was a private type
As a placeholder text for the report box, include the text "please include time stamps of when the infraction took place" as well, this would make report handling so much more streamlined.
If you REALLY wanna enhance the productivity of your mods, here's what you do:
In any given report, any time a player types a timestamp (like just puts the string 8:35 in the report) the moderator can click it as a link, and it puts you in the game and zooms you to that exact time.
I know that'd be hard to build but it'd save hours of work every week for mods by a) encouraging players to be specific about the time, and b) letting them find the times without digging through the whole game
Oh also fix the "move to" to work with the complaints sub-forum, as that's the most common place moderators move threads to, and it's been broken for ages.
I think that private reports would not be beneficial. Everyone has the right to know what's happening, even outside of the 3 parties involved in the report process. Transparency on reports is fine, and if they really wanted a private issue handled, they could PM a moderator and handle it there.
Lucid:
I think you should code the reports to show which moderator handled a report even after their mod ID is gone from the list. If people wanted to find an old report that I handled, they wouldn't be able to, because they can't find my name.
You should be able to filter reports in the Closed section by "moderator handled" instead of just "X reported Y" in the Advanced Search
You might as well be able to search reports by their violation, too. "Filter reports by Game Related Suicide, Game Throw, No Violation, etc."