Back to General Discussion

Should the report system be closed

almost 5 years

As per discussion we were having in Discord earlier this morning, some people are advocating for the report system changing due to recent circumstances. Some of us are proposing the idea of the report system being a closed system while reports are open or in process. Here is how it would work:

You can only report someone if you were in a game with them, or if they interacted with you on the lobby wall/forum/etc. No trolling somebody's profile to get them for minor rule breaking as a form of being vengeful or looking to report farm.

Open/in progress reports: Are viewable by moderators, the person that is being reported, and the person that reported them

Closed reports: Are viewable by everyone so there can be moderator accountability, everyone can review outcomes, etc.

CIVIL DISCUSSION ONLY. NO SAYING THIS IS STUPID WITHOUT CONSTRUCTIVE FEEDBACK. IT IS A DISCUSSION, NOT "THIS IS THE WAY IT HAS ALWAYS BEEN AND IT IS NOT CHANGING GET A LIFE LOSER."

Should the report system change?
11
It is fine how it is
7
It could probably be updated
deletedalmost 5 years
What happened with this? it should be a no
almost 5 years

superspooky says

@dr3amer well then get mods that do explain it :p

Also handling reports is a lot of work, the mods can't do everything...
They just lack in numbers <3


Lmao they don't lack in numbers they just don't want any people they don't view as..."efficient" becoming a mod.
almost 5 years
bump
almost 5 years
@dr3amer well then get mods that do explain it :p

Also handling reports is a lot of work, the mods can't do everything...
They just lack in numbers <3
almost 5 years
deletedalmost 5 years

Citadell says


And, dr3amer, all mods leave a sufficiently large comment on why they gave the verdict they did. The only exception is frivolous reports or absurdly baseless reports, where it would simply be a waste of time.


this is not true. many mods never explain reports at all. like notes are never explained and some vios are not. this should be done. like if i was a mod, i would do that always so i could just remember why i gave it what i did

coding for this:

1. option to select frivolous report, duplicate, or actual report.
2. friv is just closed. duplicates are closed with a link.
3. real reports would then require a sentence of say 10 words to be able to physically close it.
deletedalmost 5 years

Citadell says

How is one supposed to review a game and see whether a violation actually took place if they can't see the name of the person whose report they're handling? I know some of you truly believe some verdicts are unfair, which is why the appeal function exists. When appealing only admins and head mods can handle the report and you get a 2nd proficient opinion. A VAST majority of the appeals get sustained, which shows that most of the problem is just in people's heads.
And, dr3amer, all mods leave a sufficiently large comment on why they gave the verdict they did. The only exception is frivolous reports or absurdly baseless reports, where it would simply be a waste of time.


lucid is a smart guy. he can code something like this but it will take time.

the player names can be changed to like mafia 1, mafia2, mafia 3, cop, villager 1, etc. then when the person is reported it will say something like the villager 3 reported villager 2 for isp.

not sure how to stop mods from just looking on alts, but they could probably code this that so selected players cant see the player names in games for like a week and then the admins would have to use this for all the mods and their alts. maybe you can just make this the default view for everyone viewing the games, except for the role mods and admins for a set time or until all reports are processed?
almost 5 years
How is one supposed to review a game and see whether a violation actually took place if they can't see the name of the person whose report they're handling? I know some of you truly believe some verdicts are unfair, which is why the appeal function exists. When appealing only admins and head mods can handle the report and you get a 2nd proficient opinion. A VAST majority of the appeals get sustained, which shows that most of the problem is just in people's heads.
And, dr3amer, all mods leave a sufficiently large comment on why they gave the verdict they did. The only exception is frivolous reports or absurdly baseless reports, where it would simply be a waste of time.
deletedalmost 5 years
something else with reports that really needs changed is that mods should be required to make an actual note of a minimum number of characters (a full sentence) explaining why or why it was not given a vio before closing the report
almost 5 years
that's a fair requirement, it's just 5 unranked games
deletedalmost 5 years
you need 5 games to send a pm
almost 5 years
you dont need points to pm
deletedalmost 5 years
Open reports to be seen for alt reasons.

Report system is fine it's some mods that might not be. As long as you're not an a**hole or abusing the system by over reporting the mods won't really be that big of an issue anyways.

I do think that you shouldn't need karma to comment on a report though. It makes it extremely difficult for new players or players that have removed their alts to defend themselves. (Not that you should be reporting new players anyways)
deletedalmost 5 years

hikineet says

for starters remove point requirement for commenting on reports, or at least just on your own reports


this also needs fixed. also the point requirements to even send a mail!
deletedalmost 5 years
I agree that the report system needs changed drastically, but the whole idea proposed is crap and if you want to change it this much, just change all the problems with it...


The whole reporting system should be anonymous to those people reading the report and deciding the vio. either the person broke the rule or they did not, and you do not need to know their name to decide this.

I do agree that you should only be able to report people in your game, but they would need to fix the bug that you can't report multiple people and I am not sure how you do this with the non game vios?

Finally while you are at it, can you make it so that you can actually format the report into proper paragraphs and add spaces?
almost 5 years
for starters remove point requirement for commenting on reports, or at least just on your own reports
almost 5 years
So the main goal of the whole 2nd section of your idea is basically privacy during the handling of a report? If I understand it correctly that is.
But why? What does it change if people can share their piece of mind in the comment section and perhaps give an idea of what happened (because a lot of players don't actually explain themselves when reported).

Also I severely disagree with the part about reporting only people in your game, or those who interacted with you. Especially for the latter part, there are many players who are simply reluctant to report. If someone refers to a user with a racial slur or in a hateful way on the main lobby wall and the said user doesn't report it, are we all supposed to just close our eyes and spam it out until it can no longer be seen? Furthermore, end-of-round investigations require mods to report users in games, when others missed it, to ensure a fair competition.

And lastly, for everyone complaining about mod competence or lack thereof, you do realize that constructive criticism is not only allowed, but very much welcomed, right? It's not like it happens often if ever that someone picks up a report and says "I disagree with the verdict because A,B and C". What do you expect to change when just shouting "MODS ARE INCOMPETENT, MODS ARE SELLOUTS, MODS ARE CORRUPT".
almost 5 years
I have time to spare so I'll respond to it...

" You can only report someone if you were in a game with them, or if they interacted with you on the lobby wall/forum/etc. "

So if someone does something that's a violation but nobody reports him then he can just go free out with nothing at all? That's already completely wrong.

And some people don't care about lobby wall, forums, etc... so then they also are at a disadvantage

------------------------------------------------------------------
No trolling somebody's profile to get them for minor rule breaking as a form of being vengeful or looking to report farm.

In the system we have now that's also not allowed???

------------------------------------------------------------------

Looking at Songin his post, I actually agree on everything

Solution: Do an anonymous system + add some new mods that are competent.



( I'm not saying the mods we have now are not competent enough / ... but we do need some changes )
almost 5 years

Songin says

1) An anonymous report feature would need to be anonymous ONLY to players. Moderators/Admins would need to see who is reporting who to avoid things like report spam and vio farming.


That is what I am advocating for as well.


Songin says

2) Game related violations can only be reported by others who were in the game. This would work in tandem with point 1 to avoid vio farming.


Totally agree.


Songin says

1. An anonymous system would need to relay on moderators and admins being trustworthy And competent. We've seen in the past instances of both of these not happening (Either moderators giving out incorrect vios or being corrupt in not giving out vios to friends / giving out vios more relaxed to people this dislike.

Given that moderators on EM are volunteers, they are way less inclined to follow such regulations as compared to those who moderate sites and games for a job.

Therefore, having moderation acts and reports out in the open incentivizes them to follow such standards or they will be called out publically and ridiculed by the playerbase.


I agree, the mods are not perfect and I have seen instances of this happening as well. That is why I am proposing all closed reports are made public. Reports should be hidden to everybody except moderators, the person being reported, and the person reporting until the report is closed. Then they are available for everybody to see so there is still moderator accountability by the community at large.
almost 5 years

NaCl says

lol this is dumb


I stopped reading after that.
almost 5 years

Skathi says


-Stops people reporting the same player for the same offence.


This already happens - mods simply write "duplicate report - please see ###"


Skathi says

Allows people to comment to support or defend the report, explain what they were thinking etc.


You would still be able to do this if you were the person being reported. You can see when people report you.


Skathi says

Allows people to see if there is a trend (player keeps on getting reported for trolling etc), so you can dodge.


I don't see any need for people to see if there is a trend other than moderators, who would be able to see reports just as they already do. Regardless, you would still be able to see if there was a trend because all closed reports would still be available to the public.
almost 5 years
almost 5 years
Going to open with some of the points I named in discord:

1) An anonymous report feature would need to be anonymous ONLY to players. Moderators/Admins would need to see who is reporting who to avoid things like report spam and vio farming.

2) Game related violations can only be reported by others who were in the game. This would work in tandem with point 1 to avoid vio farming.


And now for some counterpoints I listed as well:

1. An anonymous system would need to relay on moderators and admins being trustworthy And competent. We've seen in the past instances of both of these not happening (Either moderators giving out incorrect vios or being corrupt in not giving out vios to friends / giving out vios more relaxed to people this dislike.

Given that moderators on EM are volunteers, they are way less inclined to follow such regulations as compared to those who moderate sites and games for a job.

Therefore, having moderation acts and reports out in the open incentivizes them to follow such standards or they will be called out publically and ridiculed by the playerbase.


2. The open view report functionality allows players to get a good grasp on rules, see how certain things are moderated, And allows them to discuss certain reports and rules to a point of changing ways that they are dealt with. Having a 1-1 communication with Moderators and admins in public about with the topic at hand being rules and moderation of them helps in keeping a standard and keeping rulings consistent across reports.
almost 5 years
lol this is dumb, the only thing that should be amended is adding a rule for mod abusing which really isn't too big of an issue. But users should still be able to compile ss and info they believe is worth reporting when they feel a mod is abusing their powers. As much as people may not like it, reporting players who were not in your game is helpful when someone is blatantly rule breaking so those player know its not tolerated. A community based game will always have imperfect rule enforcing but i think it's already efficient
almost 5 years
get a life loser