Im happy to show proof of notice from my internet service provider that for the last three days my internet is spiking off and on at random times that I cannot control. They have been proactive in monitoring the situation before these GRS vios were given which I can show proof for.
Was given a three month ban off the bat.. which I think is quite harsh.
And here you go char as report looks like it says sustained
Here is proof - did a live chat with rogers customer support. Happy to provide you case numbers on these that exist before hand.